ORDERS

We will run releases with a new clothing range throughout the year.  There are usually 4 new releases a year.  All items for these releases are pre-made unless specified. Please allow up to 5 working days for your order to be posted.

You can log into your account at anytime to see the status of your order or to check your tracking number once your order is posted.

SHIPPING

We ship Australian wide for the flat rate of $9.95. No international postage is offered.

We take no responsibility for items lost in the mail as all items are sent with tracking number.

Parcels are sent to the address given to us at the time of checkout, please check that you have provided us with the correct address and if using paypal that your address is up to date.

GARMENT CARE

Please wash your items in cold water with a gentle machine wash cycle.  It is also recommended to place items inside a wash bag, especially those with finer straps to prevent any tangling or pulling on them when washing.  We do not recommend tumble drying your items but rather line dry in the shade.

REFUND POLICY

Please choose carefully with clothing sizing as we do not offer exchange or refund due to purchasing an incorrect size. If you have any queries regarding sizing please contact us before placing your order.

Whilst all care is taken when making your items if you receive a faulty item we do offer a refund if your item is in original unwashed and unworn condition with tags still attached. You must contact us via email before returning your item and it must be posted back via tracked post at your expense within 7 days of receiving your item. Is it within MBL Designs discretion to deem a product as faulty or not. We recommend all customers inspect their products upon receiving them. We do not accept returns on items that have been worn or after 7 days of receiving the item.

No refunds will be given if you have provided us with the wrong address at checkout.

DISCOUNT CODES

Discount codes must be placed in the discount box at checkout. Only one discount code can be used per transaction. If you forget to enter your discount code then unfortunately we can not apply this after you have completed checkout.